Red Brick Labs
RED BRICK LABS × GETWHY

Making GetWhy AI-Native

A CFO working session on turning go-to-market into the company’s strongest revenue engine.

01 / 07
LISTENING 01

What I’m hearing

At a sub-$100M company, three pressures compound into the same outcome.

1

Top-down pressure

Leadership wants AI-native now, but the route from mandate to revenue is unclear.

2

Bottom-up can’t move

Teams are willing, but lack tools, training, and permission to change workflow.

3

No owner

No single accountable person connects governance, systems, adoption, and revenue outcomes.

Top-down
pressure
Bottom-up
blocked
No clear
owner
STALLED
Is this where you see the problem too?
02 / 07
LISTENING 02

The real problem isn’t AI. It’s revenue.

Customer context is scattered, so every deal restarts from zero.

LEAK
Inboundchannel
Rep qualifiesmanual read
Deal recordedCRM
Closed revenueCFO scoreboard
A people-and-context break, not a tooling gap.

Sales is ~10 people. Every rep rebuilds the same customer story from scratch; the lifetime journey lives nowhere durable.

Who owns AI governance today?

Who is accountable for how AI reshapes GTM going forward?

03 / 07
ANSWER 01

The north star

You sell agents to your clients. Build one for yourselves.

Conversation intelligence

Calls, demos, objections, champions, buying committee signals.

Inbound + marketing

Campaign source, page intent, content history, research interest.

CRM + deal data

Stage movement, next steps, procurement, forecast, win/loss.

Customer-intelligence agentCentralized, governed, context-aware.

Marketing

Sharper segments, proof gaps, message-market fit.

Sales

Account briefs, objection packs, next-best actions.

Product

Pattern evidence from real enterprise conversations.

Context
Action
Coordination
04 / 07
ANSWER 02

What the data says, and why it works

The gap is not enthusiasm. It is ownership, sequencing, and whether the workflow actually changes.

171%

average expected ROI

Agentic AI return expectations are high; U.S. firms report even higher targets.

74%

hit ROI inside year one

Google Cloud reports first-year ROI among executives measuring AI returns.

2.8×

more likely to redesign

McKinsey high performers redesign workflows instead of bolting AI onto old process.

40%+

forecast to be cancelled

Gartner flags unclear value, cost, and weak risk controls as cancellation drivers.

One team usually learns AI faster. The rest fall behind.

That is the internal inequality we level: one governed customer brain, one owner, and a first workflow that proves revenue value before the transformation expands.

IBM’s pressure point: only about a quarter of AI initiatives have delivered expected ROI.

Sources: PagerDuty agentic AI ROI survey, 2025; Google Cloud ROI of AI Report, 2025; McKinsey State of AI 2025; Gartner agentic AI forecast, June 2025; IBM Institute for Business Value, 2025.
05 / 07
ANSWER 03

Where we’d start

Sales first. One measurable win. Then expand into the north star.

STEP 01

Sales discovery audit

Map exactly where the pipeline leaks: handoffs, CRM evidence, deal notes, lost reasons, proof gaps, and governance owners.

STEP 02

Ship one quick win

Build one agent around one revenue workflow. Instrument it before scaling it.

Candidate: auto-capture qualitative “why we lost” reasons from sales calls and email.
STEP 03

Expand the win

Turn the validated workflow into the centralized customer-intelligence agent across marketing, sales, and product.

Paid discovery audit → measurable sales workflow → customer-intelligence agent.
06 / 07
Red Brick Labs
WORKING SESSION CLOSE

Make the first AI-native win measurable.

Listen first. Go deep on one sales workflow. Prove whether it moves revenue.

Diagnose

Find the live revenue leak.

Ship

Build the smallest useful agent.

Measure

Track conversion, cycle time, and reuse.

Saurabh Suri
Red Brick Labs
suri@redbricklabs.io
07 / 07